商务英语视听2(山东联盟) 知到智慧树答案2024 z43559

第一章 单元测试

1、

How did the speaker manage to see Steve Jobs? ( )。

A:By sending postcards again and again.
B:By phoning again and again.
C:By sending FedExs and calling again and again.
D:By sending FedExs again and again.
答案:
By sending FedExs and calling again and again.

2、

What did Steve Jobs seem most concerned about before agreeing to see the speaker? ( )。

A:Questions.
B:Time.
C:Place.
D:Motives.
答案:
Time.

3、

What was the speaker most concerned about before seeing Steve Jobs? ( )。

A:How to change the world.
B:How to attract Steve Jobs’ attention.
C:How to impress Jobs deeply.
D:How to be a good CEO.
答案:
How to change the world.

4、

What was one thing Steve Jobs described that would change the world? ( )。

A:The computer.
B:The hi-tech.
C:The timer.
D:The iPad.
答案:
The iPad.

5、

How did Steve Jobs’ attitude to the speaker change? ( )。

A:From impatient to careful.
B:From unfriendly to kindly.
C:From inattentive to interested.
D:From doubtful to hospitable.
答案:
From inattentive to interested.

第二章 单元测试

1、

What time is Marco’s flight getting in? ( )

A:5:15 a.m. on Saturday, March 8.
B:5:15 p.m. on Sunday, March 8.
C:5:15 a.m. on Sunday, March 8.
D:5:15 p.m. on Saturday, March 8.
答案:
5:15 p.m. on Saturday, March 8.

2、

When discussing the airport pickup arrangement, which of the following phrases does Adriana use? ( )

A:They’ll be standing in the arrivals hall.
B:We’ll arrange for somebody to pick you up.
C:How will we recognize you?
D:We’ll have a sign with your name on it.
答案:
We’ll arrange for somebody to pick you up.

3、

Which phrase does Adriana use to ask about Marco’s hotel requirements? ( )

A:Can we help you book something?
B:Could you give me an idea of what you are looking for?
C:What kind of hotel were you thinking of?
D:What are you looking for?
答案:
Can we help you book something?
What are you looking for?

4、

Which of the following are requirements that Marco has for the hotel he stays in? ( )

A:Good restaurant nearby.
B:Internet access.
C:Fitness center.
D:Closeness to the exhibition center.
E:Business center.
答案:
Internet access.
Closeness to the exhibition center.
Business center.

5、

What does Marco suggest doing on Sunday evening? ( )

A:Meeting each other.
B:Eating out.
C:Going out for a drink.
D:Having a meeting about the exhibition.
答案:
Eating out.

第三章 单元测试

1、

The speaker thinks that when it comes to lessons in customer satisfaction and expectation, a cab driver can be as good as __.( )

A:a corporate executive
B:a motivational speaker
C:a corporate employee
D:an intelligent client
答案:
a motivational speaker

2、

The speaker planned a quick turnaround trip from and back to the airport because __.( )

A:his trip in Dallas was quite long
B:he was afraid of missing his plane
C:he was eager to see his client
D:he didn’t have much time
答案:
he didn’t have much time

3、

Why did the speaker look around for a candid camera?( )

A:The driver served him too well.
B:The driver seemed unnatural.
C:The driver spoke as if he knew the passenger.
D:The driver mentioned The Wall Street Journal.
答案:
The driver served him too well.

4、

What was the reason for the driver to quit his job in Corporate America?( )

A:He had a conflict with his boss.
B:He was treated as a rocket scientist.
C:He never felt good enough at his work.
D:He proved himself to be a total failure.
答案:
He never felt good enough at his work.

5、

What can be inferred from the story?( )

A:No one can blame you if you cannot do your best.
B:Service speaks louder than words.
C:Doing the right job can make you feel great.
D:A cab driver is a better choice for your pride.
答案:
Doing the right job can make you feel great.


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